Meet smarter, get greener

Using WebEx simplifies your life — and gives our planet a break too.

Improvements in the efficiency with which we use energy offer the biggest opportunities to reduce energy consumption - and CO2 emissions - while saving money and increasing productivity at the same time.

- Al Gore

Shrink your carbon footprint When you meet online using WebEx, you reduce your fossil-fuel consumption and air pollution. How much CO2 can you save? Consider this: Save 2,690 pounds of carbon dioxide by using WebEx instead of flying from New York to London for a team meeting. Save 4,696 pounds of carbon dioxide by enabling two salespeople to give a presentation via WebEx rather than traveling from Chicago to Silicon Valley. Save 22,377 pounds of carbon dioxide when you train 12 employees using WebEx instead of flying them to San Francisco from Dallas. Use our handy calculator to see how you can reduce your carbon emissions by using WebEx online meetings.

Cisco WebEx Support Center

CHAT WITH SALES

1 866-863-3911

View and control remote
desktops to provide instant,
personalized support.

As low as

$99

per month

SPECIAL OFFER

Buy it today!
Call 1 866-863-3911

Try WebEx Remote Support for free!

Support customers or internal users no matter where they are, and reduce costs at the same time. Start an online session instantly and bring in the resources you need to solve problems — on first contact.

See WebEx Remote Support in action: Quick Tour
Learn more: WebEx Remote Support (PDF)

• Unlimited support sessions
• Up to 5 participants per session
• Works across firewalls, and with all major platforms
  and browsers
• Inbound and outbound support requests
• Web-based Automated Call Distribution (WebACD) routing and queue management
• Localization for 11 languages
• Integrated high-quality video (360p)
• Integrated voice conferencing (additional charge)

Better support, faster resolution

• Use WebACD to direct users to the right specialist.
• Meet face-to-face in high-quality, full-screen video sessions.
• Observe and troubleshoot software and systems in real time along with the customer.
• Reboot and reconnect without losing session continuity, even in safe mode.

Increase efficiency and reduce costs

• Minimize on-site service calls.
• Troubleshoot and diagnose problems quickly.
• Chat with other reps or bring in experts to increase first-contact resolution.
• Support 5 users per rep with a multi-session interface.

Easy to use — for your reps and customers

Boost rep productivity and improve your customers’ support experience with convenient sessions and faster, easier problem resolution.

• Enable users to start a support session with the click of a button on your website, within your product, or in an email signature.
• Use the chat-phrase library for faster responses and scripted calls.

• Install software patches instantly with drag-and-drop file transfer.
• Collect system information with one click — and save it for future reference.

Simplify support management

WebEx Support Center is delivered through the Cisco WebEx Cloud — a highly available platform with unmatched performance. There’s no complicated software to install or costly hardware to purchase, and the Cisco WebEx Cloud ensures the highest grade of enterprise security.

Featured solution:

Deliver WebEx products quickly
and easily with cloud managed networks
from Meraki, now part of Cisco.

Learn more

Cisco WebEx Training Center

Effective online training,
and rich, collaborative
learning environments.

Buy it today!
Call 1 866-863-3911

Deliver highly interactive classes and training online, with video, breakout sessions, and hands-on learning labs. Ecommerce and sophisticated testing, tracking, and grading capabilities are built right in.

See WebEx Training Center in action: Quick Tour
Learn more: WebEx Training Center for Education (PDF)
Learn more: WebEx Training Center for Corporate Training (PDF)

• Up to 1,000 participants per session
• High-definition live video (up to 720p)
• Share multimedia, an application, or a whiteboard
• Integrated registration, testing, and grading
• Live breakout sessions and hands-on labs
• Threaded Q&A, chat, polling, and quizzes
• Learning management systems (LMS) integration
• Record live sessions and build an on-demand training library
• Join and participate from your Android device

Extend the reach of training programs and course offerings

Roll out new products across your organization in days instead of months, or make continuing education more convenient for students. Learning is accelerated in collaborative breakout sessions, and learners get real practice in hands-on labs.

Dynamic, interactive learning experiences

Keep learners focused and interested with high-definition video of the presenter, or up to six live video feeds in the main session. Encourage students to participate and interact with polling, threaded Q&A, and lively group or private chat.

Measure, evaluate, and improve

During your sessions, you’ll know whether learners are engaged thanks to innovative quick-response and attention-monitoring features. Later, access detailed reports and data so that you can increase the effectiveness of each new class or training session.

Count on Cisco security, reliability, and performance

WebEx Training Center is delivered through the Cisco WebEx Cloud — a highly available platform with unmatched performance. There’s no complicated software to install or costly hardware to purchase, and the Cisco WebEx Cloud ensures the highest grade of enterprise security.

Why WebEx?

Connect with anyone, anywhere, any time.

Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. WebEx solutions increase productivity and keep you connected.

Top-rated mobile apps Collaborate from wherever you are with WebEx mobile apps for IPhone, iPad, Android, or Blackberry. If you can get online, you can work together.
Learn more: WebEx Mobile

More than just meetings You can do almost anything with WebEx that you can do in person, minus the travel time. Use WebEx specialized products to:

• Present dynamic online events and webinars
• Deliver online training and eLearning experiences
• Provide outstanding remote technical support
• Build stronger relationships with in-person telepresence experiences delivered over the cloud
• Share knowledge, experience and ideas across
  your organization

See how our customers are using WebEx.

Peace of mind included WebEx products are delivered through the Cisco WebEx Cloud. Count on the highest levels of performance and security from this scalable network. Options like password protection offer extra reassurance that your collaborative spaces are safe.

Featured Solution: Deliver WebEx products quickly and easily with cloud managed networks from Meraki, now part of Cisco. Learn more

Less travel, more green Using WebEx doesn't just simplify your life. It's also easy on the planet.
See how you're reducing your carbon footprint.

Cisco WebEx Event Center

Stage an impactful large-scale event, or offer a small webinar. Impress prospects with a sharp, professional sales presentation. Powerful event management features and tracking tools will maximize your ROI — whatever your business goals. See WebEx Event Center in action: Quick Tour

Learn more: WebEx Event Center (PDF)

• Up to 3,000 participants*
• Multimedia and application sharing
• Private preparation room
• Threaded Q&A, chat, polling, and attention-monitoring features
• High-quality video (360p) and voice conferencing, plus broadcast audio
• Customizable registration, lead tracking, and campaign management
• Record and play back your events on-demand

Interact with your audience

Engage attendees with online presentations and video, and mark up shared content in real time. Keep your event lively with polling, threaded Q&A, and chat. Display up to five panelists at a time, or one speaker in full-screen view — all with integrated audio and high-quality video.

Easily manage events
from start to finish

Invitations and registration are customizable and completely automated. Lead scoring and tracking make it easy to follow up with prospects. You can import your event data right into your CRM and Marketing Automation systems.

Count on Cisco security, reliability,
and performance

WebEx Event Center is delivered through the Cisco WebEx Cloud — a highly available platform with unmatched performance. There's no complicated software to install or costly hardware to purchase, and the Cisco WebEx Cloud ensures the highest grade of enterprise security.

Deliver a seamless event with
expert help

Let award-winning Collaboration Service for WebEx Events (formerly Assist Services) give you a hand! Plan and prepare with a certified WebEx producer, and ensure smooth execution with expert technical support during your event. Call 1 866 863 3911 to purchase services.

WebEx Mobile

WebEx goes with you!

Meet on the go with WebEx Mobile, one of the most popular business apps on iTunes, and one of CNN Money's "Top 5 Apps for Business." Host or attend a meeting, view shared files (even zoom in on the details).

iPhone and iPad

• Schedule, host, and attend meetings.
• Share files in real-time from your iPad or allow
  others to share. (WebEx Premium plan users)
• Meet face-to-face with two-way video
  — see up to 5 people at once.
• With Auto-Call Me, answer your iPhone and
  you're in the meeting!

Get the app See FAQs

Android

• Schedule, host, and attend meetings.
• Pass the presenter role to another participant.
• View shared content and see who's in the meeting.
• Meet face-to-face with two-way video.
• Join Cisco WebEx Training Center meetings.

Get the app on:Google Play
Amazon App Store for Android

 

See FAQs

BlackBerry

• Schedule, host, and attend meetings.
• Pass the ball to someone who wants
  to share content.
• View shared content and see who's
  in the meeting.
• Compatible with BlackBerry 10.

Get the app

FAQs OS 5, 6, 7 BB10

Download for BlackBerry
Enterprise Server OS 5, 6, 7 BB10

Other mobile devices

Attend WebEx meetings on any 3G, 4G or Wi-Fi
enabled device. Just launch the meeting URL from
a browser — no app download is required.